Terms & Conditions
1. ENROLMENT & REGISTRATION
Contents
1. ENROLMENT & REGISTRATION
2. FEES & PAYMENT
3. TERMINATION/ WITHDRAWAL
4. ACADEMY EXPECTATIONS (BEHAVIOUR)
5. SAFEGUARDING & OPERATIONAL CONTROL
6. VENUE & SCHEDULING ADJUSTMENTS
7. LIABILITY & RISK
8. MEDICAL & EMERGENCY
9. COMPLAINTS & DISPUTE RESOLUTION
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These Terms & Conditions establish the rights and responsibilities of both the Academy and parents/guardians. They are intended to provide clarity regarding enrolment, payment, participation, safety, and Academy operations.
1.1 Definitions
Registration Form means the application document submitted by a Parent/Guardian for consideration of enrolment during a Registration Period.
Programme means the structured training offering provided by the Academy, including scheduled classes, curriculum delivery, and associated learning activities for a defined Term.
Term means a fixed academic enrolment period aligned with the South African public school term calendar.
Active Term means a Term during which a learner’s enrolment is active under a valid Registration Form Submission and the Programme is being delivered by the Academy.
Operational Allocation means the Academy's internal assignment of a learner to a class, group, venue, schedule, instructor allocation, or other Programme delivery structure.
Academy means Praxis Dramatic Arts Academy and includes its authorised owners, employees, instructors, contractors, agents, and representatives acting within the scope of Academy operations and authority.
Authorised Academy Representative means an individual authorised by the Academy to make operational, administrative, financial, enrolment, disciplinary, scheduling, or contractual decisions on behalf of the Academy. References to decisions made by the Academy shall include decisions made by an Authorised Academy Representative acting within the scope of such authority.
Enrolment means the contractual relationship created under Section 1.2.6 following acceptance of an Application for Enrolment and issuance of an Enrolment Acceptance Notice.
Participation means a learner's actual attendance and involvement in Programme activities during an Active Term.
Placement means the learner's operational allocation to a class, group, schedule, or Programme structure.
Open Registration Period means a period formally designated by the Academy during which Registration Forms may be submitted for enrolment into a Programme or Active Term.
First Scheduled Class means the first class session allocated by the Academy for the learner within the applicable Active Term, regardless of whether the learner attends that session.
Operational Viability means the Academy's internal assessment of whether a Programme can reasonably proceed having regard to enrolment numbers, staffing, venue availability, scheduling requirements, financial considerations, and other operational factors.
Application for Enrolment means a completed Registration Form submitted to the Academy for consideration and possible acceptance.
Viability Assessment Period means the period following submission of an Application for Enrolment during which the Academy may assess operational viability, minimum enrolment numbers, capacity requirements, staffing requirements, scheduling feasibility, venue availability, and any other factors relevant to determining whether a Programme will proceed
Enrolment Acceptance Notice means the Academy's written acceptance of an Application for Enrolment and confirmation of enrolment for an Active Term.
Waitlist means an application status indicating that enrolment has not been accepted but may be considered for future placement subject to availability.
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1.2 Contract Formation & Enrolment Activation
1.2.1 Application Submission (Non-Contractual Stage)
Submission of a completed Registration Form constitutes a formal Application for Enrolment only.
Submission of an Application for Enrolment:
• does not create a contractual relationship;
• does not guarantee acceptance;
• does not guarantee placement;
• does not create any payment obligation;
• remains subject to Academy review, operational viability assessment, capacity availability, and formal acceptance.
The Academy may review applications having regard to operational viability, minimum enrolment requirements, Programme capacity, class availability, safeguarding considerations, administrative requirements, and any other factors reasonably considered relevant by the Academy.
1.2.2 Viability Assessment & Application Review
Following submission of an Application for Enrolment, the Academy may conduct a Viability Assessment Period before determining whether an application will be accepted.
During this period the Academy may assess:
• minimum enrolment numbers;
• operational viability;
• staffing requirements;
• venue availability;
• scheduling feasibility;
• class composition;
• safeguarding considerations;
• any other operational factors reasonably considered relevant.
The Academy may determine, at its sole discretion, whether a Programme will proceed.
Where a Programme is determined not to be operationally viable, the Academy may decline any application notwithstanding that a Registration Form has been submitted.
No contractual rights arise during the Viability Assessment Period.
1.2.3 Application for Enrolment
Following review and viability assessment, the Academy may:
· accept an application
· decline an application
· place an application on a waiting list
· defer consideration of an application
The Academy shall not be required to accept any application.
Applications may be declined where:
· minimum enrolment thresholds are not achieved
· a Programme is not operationally viable
· capacity limitations exist
· safeguarding considerations arise
· administrative requirements remain incomplete
· any other operational circumstances reasonably justify non-acceptance
No contractual rights arise unless and until an Enrolment Acceptance Notice is issued.
1.2.4 Application Status Notification
The Academy will endeavour to notify applicants of the outcome of their application within fourteen (14) calendar days of Registration Form submission, although this period may be extended where operational circumstances reasonably require.
Applicants may receive one of the following outcomes:
· Accepted
· Waitlisted
· Deferred Pending Review
· Declined
The Academy may communicate such outcomes via Email
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1.2.5 Applicant Withdrawal Prior To Acceptance
An applicant may withdraw an Application for Enrolment at any time before issuance of an Enrolment Acceptance Notice.
No payment obligation arises prior to acceptance.
Withdrawal prior to acceptance shall terminate the application process without further obligation on either party.
1.2.6 Acceptance, Contract Formation & Enrolment Activation
A legally binding agreement between the Academy and the Parent/Guardian is formed only when the Academy formally accepts the application and issues an Enrolment Acceptance Notice.
Upon issuance of the Enrolment Acceptance Notice:
· a binding contractual relationship is established
· enrolment becomes active
· all rights and obligations under these Terms & Conditions become effective
· payment obligations arise in accordance with Section 2
· the learner's place is confirmed subject to ongoing operational allocation requirements
No contract is formed prior to issuance of the Enrolment Acceptance Notice.
1.2.7 Continuation Into Subsequent Terms
The Academy is structured as a progressive term-based training programme in which learners are encouraged to continue their development across consecutive Terms.
To support continuity of training, operational planning, staffing, venue allocation, class structuring, and learner progression, existing learners will be given priority consideration for enrolment into subsequent Terms before places are offered to new applicants, subject to compliance with Academy requirements and available capacity.
Parents/Guardians who do not intend continuing enrolment into the following Term are requested to provide written notice of withdrawal at least twenty-one (21) days before commencement of the subsequent Term.
For operational efficiency, returning learners may be required to complete a simplified Re-Enrolment Form or continuation process rather than a full Registration Form.
Failure to submit the required Re-Enrolment documentation, continuation confirmation, or withdrawal notice may result in the learner not being included in planning, placement, scheduling, or allocation processes for the subsequent Term.
Each Term remains a separate enrolment period and no automatic contractual renewal occurs. Enrolment for any subsequent Term becomes effective only upon acceptance and confirmation by the Academy in accordance with the enrolment procedures applicable at that time
1.3 Enrolment Structure
Enrolment operates on a fixed-term basis. Each Term is a separate enrolment period within which an Active Term may exist.
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Each Term is independent for billing and participation purposes
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Enrolment does not automatically roll over unless explicitly confirmed by the Academy
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Participation rights exist only during an Active Term
1.4 Governing Document Hierarchy
The Academy's enrolment framework consists of multiple documents that operate together.
In the event of any inconsistency, conflict, ambiguity, or contradiction between Academy documents, the following order of precedence shall apply:
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Terms & Conditions
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Privacy Policy
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Pricing Policy
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Registration Form
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Enrolment Acceptance Notice
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Reservation Form
A higher-ranking document shall prevail to the extent of any inconsistency.
Operational documents issued by the Academy are intended to implement, and not alter, contractual obligations established under these Terms & Conditions.
1.5 Amendments & Future Revisions
The Academy may amend, update, replace, or revise its policies, procedures, operational documents, and enrolment materials from time to time.
Unless otherwise required by law:
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amendments apply prospectively only;
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amendments do not retrospectively alter contractual obligations already established for an Active Term;
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the version of the Terms & Conditions in effect at the time of contract formation under Section 1.2.3 shall govern that Active Term.
Updated documents may be communicated through official Academy communication channels and shall apply to future enrolments and future Active Terms.
2. FEES & PAYMENT
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2.1 Fee Structure Principle
The Academy operates on a fixed-term programme fee model.
Programme Fees:
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apply per Active Term
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are fixed for the duration of the applicable Term once contract formation occurs in accordance with Section 1.2.3 (Contract Formation & Enrolment Activation)
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are not calculated on a per-class or per-attendance basis
Programme Fees secure:
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placement within the Programme during the Active Term
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access to scheduled instruction for that Term
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participation in the Academy’s Programme
Fees are not applicable prior to contract formation as defined in Section 1.2.3.
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2.1 (A) Late Enrolment
The Academy may, at its discretion, accept enrolments after commencement of a Term.
For the purposes of this Agreement:
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“Commencement of a Term” refers to the official start date of the Academy’s academic Term calendar, regardless of individual learner attendance.
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Late Enrolment means any Registration Form submitted after commencement of the applicable Active Term.
Where a Registration Form is submitted after commencement of an Active Term, the Academy may, at its discretion, apply an adjusted Programme Fee for that enrolment.
Any adjusted Programme Fee communicated by the Academy shall constitute the applicable Programme Fee for that Active Term and shall become payable upon contract formation in accordance with Section 1.2.6.
Any adjusted fee communicated by the Academy shall constitute the applicable Programme Fee for that Active Term and shall become payable upon contract formation in accordance with Section 1.2.4.
Instalment Restriction Clause
The Academy reserves the right to decline instalment arrangements for any enrolment where such arrangement would, in its reasonable operational judgment, compromise administrative or financial management of the Active Term.
Late Enrolments are strictly excluded from any instalment payment arrangements.
For the purposes of this Agreement, a Late Enrolment is any Registration Form submitted after commencement of the applicable Active Term.
2.2 Payment Trigger & Obligation
Payment obligations arise only upon contract formation and enrolment activation in accordance with Section 1.2.4.
Once this occurs:
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the Parent/Guardian becomes liable for the full Programme Fee for the applicable Term
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the total Programme Fee for that Term becomes fixed and enforceable
No payment obligation exists prior to this point.
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2.2 (A) Payments Received Prior to Contract Formation
Where the Academy receives any payment before issuance of an Enrolment Acceptance Notice, such payment shall not create any entitlement to enrolment, placement, or acceptance.
Where an application is declined, deferred, or withdrawn prior to contract formation, any payment received shall be refunded to the payer within a reasonable period, less any bank charges or transaction costs reasonably incurred by the Academy where applicable.
2.3 Payment Methods & Processing
The Academy may accept payment via:
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Electronic Funds Transfer (EFT) (preferred method)
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Cash payments (where accepted)
Where cash payments are made:
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a valid receipt must be requested at the time of payment
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the Academy accepts no responsibility for payments not supported by verifiable Proof of Payment
Proof of Payment must be submitted for every EFT or cash payment made under this Agreement, including full-payment arrangements, Late Enrolments, and each instalment payment where an instalment arrangement applies. Proof of Payment must be submitted no later than the end of the applicable payment due date unless otherwise agreed in writing by the Academy.
Proof of Payment constitutes evidence that a payment has been initiated but does not, by itself, constitute confirmation that payment has been received, cleared, or successfully processed. The Academy may verify payments against banking records before treating payment obligations as satisfied.
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2.3 (A) Overdue Payments
Any payment not received by its applicable due date may incur a late payment administration charge of R100.
The Academy may waive or reduce such charge at its discretion.
The imposition of a late payment charge does not limit any other rights available to the Academy under these Terms & Conditions.
2.4 Instalment Option
Where offered by the Academy, the Programme fee may be paid in three (3) equal instalments for the applicable Active Term.
The instalment option is strictly available only for standard full-term enrolments and does not apply to any Late Enrolment as defined in Section 2.1A.
For purposes of this Agreement, payment obligations arise upon issuance of the Enrolment Acceptance Notice in accordance with Section 1.2.4
Where the instalment option is selected, payments shall be structured as follows:
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Instalment 1: Instalment 1: Payment obligations arise upon issuance of the Enrolment Acceptance Notice in accordance with Section 1.2.6 and must be paid prior to or on the learner's first scheduled class of the Active Term.
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Instalment 2: Due four (4) weeks after the date of the learner’s first scheduled class of the Active Term, as scheduled by the Academy.
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Instalment 3: Due eight (8) weeks after the date of the learner’s first scheduled class of the Active Term, as scheduled by the Academy.
The Academy may specify exact calendar due dates in the Enrolment Notice & Fee Schedule issued after Registration Form Submission. Such dates shall operationally implement the above structure without altering the instalment sequence or total Programme Fee liability.
Failure to pay any instalment on its due date:
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may constitute an overdue payment for purposes of Section 2.3A, and
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does not reduce, suspend, or extinguish the total Programme Fee liability for the Active Term.
Instalment arrangements are a payment facilitation mechanism only and do not alter contractual obligations arising under Section 1.2.3.
2.5 Non-Attendance & Fee Non-Reduction
Programme Fees:
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are not reduced due to non-attendance
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are not dependent on participation levels
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are not affected by scheduling changes within the Term
The Academy operates as a term-based enrolment service, not a pay-per-session model.
2.6 Withdrawal, Suspension & Outstanding Fees
Where a learner withdraws or is removed during an Active Term:
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the full Programme Fee for that Term remains payable
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no refunds are applicable unless explicitly agreed in writing by the Academy
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Where fees remain outstanding:
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enrolment may be suspended
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the account may be referred to a debt collection service
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reasonable administrative and recovery costs may be added to the outstanding balance
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2.6A Payment Default Notice
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Before exercising suspension rights under this Agreement, the Academy may provide notice of overdue payment and an opportunity to remedy the default.
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Nothing in this clause obliges the Academy to delay suspension where immediate action is reasonably required.
2.7 Fee Review
Programme Fees may be reviewed at the start of each academic year.
Any changes apply only to future Terms and do not affect fees already fixed upon contract formation for an Active Term.
3. TERMINATION/ WITHDRAWAL
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3.1 Term-Based Enrolment Principle
Enrolment operates on a fixed-term basis. Each Term constitutes a separate Active Term where a valid contract is in effect.
Withdrawal or termination does not affect fee obligations for any Active Term already commenced under a valid Registration Form Submission.
3.2 Non-Renewal Between Terms
Parents/guardians may elect not to continue enrolment into a subsequent Term by providing written notice at least three (3) weeks (21 days) prior to the commencement of the next Term.
Where such notice is not provided:
· the learner may be excluded from priority allocation, scheduling, and operational planning for the subsequent Term.
(No automatic legal renewal is created unless explicitly confirmed by the Academy.)
3.3 Withdrawal During Active Term
Where withdrawal occurs during an Active Term:
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all fees for that Term remain fully payable
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no fee reduction, refund, or adjustment applies due to early withdrawal
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enrolment status is terminated for future Terms only, not retroactively
3.4 Instalment Default Consequences
Where instalment payments were selected under Section 2:
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the Parent/Guardian remains liable for the full Programme Fee regardless of payment method
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failure to maintain instalment payments constitutes a payment default under this agreement
In cases of default:
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enrolment may be suspended at the Academy’s discretion
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outstanding amounts remain due in full for the Active Term
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Suspension of participation does not suspend, postpone, reduce, or extinguish any payment obligation arising under this agreement.
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the account may be referred for recovery action
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reasonable administrative recovery costs may be added to the outstanding balance
3.5 No Refund Principle
Fees paid or payable for an Active Term are non-refundable, except where the Academy determines otherwise in writing at its sole discretion
4. ACADEMY EXPECTATIONS (BEHAVIOUR)
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4.1 Learner Participation Expectations
Learner development depends on consistent attendance and engagement.
Learners are expected to:
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attend all scheduled classes during an Active Term
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participate actively in all structured activities
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engage in independent practice outside scheduled sessions
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follow instructor guidance and Academy training processes
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4.2 Performance Progress & Readiness
Learners who fail to maintain consistent participation may:
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experience delayed developmental progress
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be deemed not ready for external performance opportunities
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be advised against participation in public or external performances
Readiness assessments are internal operational evaluations and do not affect contract validity or fee obligations.
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4.3 Parental Responsibilities
Parents/guardians must:
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notify the Academy in advance of learner absences where possible
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ensure accurate and up-to-date contact details are maintained
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support learner attendance and engagement requirements
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These obligations are operational expectations and do not form separate contractual conditions.
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4.4 Code of Conduct
Learners must:
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behave respectfully at all times
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follow all instructor directions
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maintain a safe and constructive learning environment
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The following are prohibited during class sessions:
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disruptive or unsafe behaviour
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bullying or harassment
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inappropriate language
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mobile phone use during sessions
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recording (audio, video, or photography)
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consumption of food in the studio space
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entry into studio spaces with shoes where required
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4.5 Disciplinary Process
The Academy may apply the following measures:
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verbal correction or warning
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written warning
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temporary suspension from classes
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review of ongoing enrolment status
The Academy may bypass progressive steps in cases of serious misconduct and may suspend or terminate participation where considered appropriate.
Suspension or termination affects participation only and does not alter the existence of the Active Term, the validity of this agreement, or any payment obligations arising under Section 2.
5. SAFEGUARDING & OPERATIONAL CONTROL
5.1 Safeguarding Framework
The Academy operates structured safeguarding and supervision procedures to ensure learner safety, instructional continuity, and operational integrity.
5.2 Operational Adjustments
In exceptional circumstances, the Academy may:
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adjust training activities
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modify class structures
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implement additional safety procedures
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alter scheduling or delivery methods
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These decisions are operational in nature and do not alter contractual obligations arising under Section 1.2.3.
5.3 Venue and Pickup Arrangements
Learners may be required to be collected from designated external areas outside the studio space, depending on venue requirements and operational conditions.
5.4 Contract Stability Clause
Operational adjustments made under this Section:
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do not affect contract validity
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do not affect fee obligations
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do not create entitlement to refunds or adjustments
6. VENUE & SCHEDULING ADJUSTMENTS
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6.1 Operational Venue Structure
The Academy operates from third-party venues and structured programme environments.
Venue allocation, scheduling, and delivery arrangements are subject to operational, logistical, and external venue constraints and may change at any time.
6.2 Absolute Operational Discretion
The Academy retains sole and absolute discretion to determine, implement, and modify all aspects of Programme delivery, including but not limited to:
• scheduling structures
• class times and durations
• venue allocation and location changes
• class group composition and restructuring
• learner reallocation between groups
• discontinuation of any class, group, or Programme component
Such decisions may be implemented at any time where required for operational efficiency, safety, logistics, staffing, or external venue conditions.
6.3 No Guaranteed Delivery Configuration
To ensure operational flexibility and continuity of training, the Academy does not guarantee:
• any specific venue
• any specific class time or schedule
• any specific instructor
• any specific class group composition
• any fixed delivery format
Programme delivery is determined by operational requirements and may vary across the Term.
6.4 Notice of Operational Changes
Where operational changes are made, the Academy may provide notice at its discretion.
Notice periods are not guaranteed and may be immediate where required due to operational, safety, staffing, or venue constraints.
Failure to provide advance notice does not invalidate any operational change.
6.5 No Material Alteration Claim
· Operational changes under this Section do not constitute a material alteration of the Programme provided that the Academy continues to deliver a structured training programme within the applicable Term.
· No learner or Parent/Guardian shall be entitled to claim breach, termination rights, or fee adjustment on the basis of operational adjustments alone.
For purposes of this agreement, the Programme shall be regarded as continuing where the Academy continues to provide organised instructional activities substantially consistent with the Programme objectives for the applicable Term.
6.6 Contract Stability Clause
All operational adjustments under this Section:
• do not affect the validity of the contract formed under Section 1.2.3
• do not affect payment obligations under Section 2
• do not create any entitlement to refund, credit, or fee adjustment
• do not suspend or terminate the Active Term
6.7 No Allocation Rights
Learners and parents/guardians acknowledge that they have no entitlement to any specific allocation relating to:
• venue
• instructor
• class time
• group composition
• training schedule
All allocations remain subject to Academy operational control.
6.8 Academy Cancellation / Force Majeure
Providing:
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Academy may suspend/cancel delivery where circumstances are beyond reasonable control.
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Where Programme delivery is discontinued for an extended period and no reasonable alternative delivery arrangement is provided, the Academy may provide a refund, credit, rescheduling arrangement, or other reasonable remedy having regard to the portion of the Programme already delivered and applicable law.
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Contractual obligations adjust only to the extent required by law.
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This includes cancellation or discontinuation of a programme, class, venue, location, or Academy operation where continuation becomes operationally impracticable.
7. LIABILITY & RISK
7.1 Nature of Programme Participation
The Programme involves structured physical movement, vocal work, rehearsal exercises, and active participation under Academy supervision.
7.2 Definition of Normal Participation
“Normal participation” means all training activities, exercises, performance tasks, and movement-based instruction conducted during scheduled sessions under Academy supervision.
7.3 Assumption of Inherent Risk
Participants acknowledge that:
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minor injury risk cannot be entirely eliminated
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participation involves inherent risks associated with performance-based training environments
7.4 Liability Limitation
To the extent permitted by law, the Academy shall not be liable for:
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injuries arising from normal participation
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loss of or damage to personal belongings
except where such liability arises from:
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gross negligence
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wilful misconduct
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breach of statutory duty
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or any liability that cannot be excluded under applicable law
7.5 Non-Exclusion Safeguard
Nothing in this clause excludes any liability that cannot lawfully be excluded under applicable law.
7.6 Indemnity (Controlled Scope)
To the extent permitted by law, parents/guardians agree to indemnify the Academy against claims arising from learner participation, excluding claims arising from:
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negligence
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wilful misconduct
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breach of statutory duty by the Academy
7.7 Contract Alignment Clause
Liability provisions apply:
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during all Active Terms
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and do not affect payment obligations arising under Section 2
8. MEDICAL & EMERGENCY
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8.1 Physical Participation Acknowledgement
Parents/guardians acknowledge that the Programme includes movement-based, vocal, ensemble, and physically active training appropriate to the learner’s age group.
Participation is voluntary but undertaken within the framework of Programme training activities.
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8.2 Medical Fitness Responsibility
Parents/guardians are solely responsible for ensuring that learners are medically fit to participate in Programme activities.
Parents/guardians must disclose any relevant medical conditions, injuries, allergies, medications, or physical limitations prior to or during enrolment.
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8.3 No Ongoing Medical Duty
The Academy does not assume any duty of:
• medical diagnosis
• medical treatment
• medical monitoring
• ongoing health supervision
• fitness certification
All medical responsibility remains with the Parent/Guardian and, where applicable, qualified healthcare professionals.
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8.4 Staff Limitation
Academy staff and instructors are not medical professionals and do not provide medical care or clinical assessment.
Any assistance provided in an emergency is purely operational and does not constitute medical treatment or assumption of medical responsibility.​
8.5 Emergency Response (Best Efforts Only)
In the event of a medical emergency, the Academy will, where operationally feasible:
• attempt to contact the Parent/Guardian or emergency contact
• seek appropriate external emergency medical assistance
The Academy does not guarantee response timeframes, contact success, or availability of specific emergency outcomes.
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8.6 No Liability for Emergency Decisions
Any actions taken by the Academy or its staff in response to an emergency are:
• discretionary in nature
• based on available information at the time
• not a substitute for medical judgment
• not an acceptance of medical responsibility
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8.7 Disclosure Responsibility Allocation
Failure to disclose relevant medical information remains the sole responsibility of the Parent/Guardian.
Such failure does not transfer or reduce responsibility for resulting outcomes to the Academy.
8.8 Operational Safeguard Nature
All medical and emergency procedures are operational safeguards only and:
• do not create any contractual medical duty
• do not create any enhanced standard of care beyond lawful minimum requirements
• do not alter payment or enrolment obligations under this agreement
9. COMPLAINTS & DISPUTE RESOLUTION
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9.1 Informal Resolution
Parents/guardians are encouraged to raise concerns with the Academy as soon as reasonably possible to allow prompt investigation and resolution.
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9.2 Written Complaints
Formal complaints must be submitted in writing to the Academy's designated complaints email address.
Complaints submitted through other communication channels may be redirected to the designated complaints process before review commences.
The complaint should include:
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the learner's name;
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a description of the concern;
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relevant dates and supporting information.
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9.3 Internal Review
Upon receipt of a formal complaint, the Academy may:
• acknowledge receipt of the complaint;
• request additional information or supporting documentation;
• conduct an internal review;
• consult relevant staff members or records;
• issue a written outcome.
The Academy will endeavour to provide a response within fourteen (14) calendar days, although additional time may be required depending on the complexity of the matter.
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9.3 (A) Review Request
Where a Parent/Guardian believes a complaint outcome contains a material factual error, a written request for review may be submitted within seven (7) calendar days of receiving the outcome.
The Academy may review the matter and issue a final decision.
9.4 Good Faith Resolution
Both parties agree to make reasonable efforts to resolve concerns through communication and internal review before pursuing external remedies where appropriate.